What are Jax & Josie's Smoked Dog Treats made from?
Our treats are made with single ingredients only — no fillers, no junk, and no long ingredient lists you can’t pronounce.
Everything we make is:
- small batch
- slow smoked
- packaged by the owner
- made using locally sourced ingredients whenever possible
Each product listing will tell you exactly what’s in it, because we like to keep things simple and transparent.
What makes your treats different?
Our treats are made for dog owners who want something better than the typical mass-produced bag of treats.
What sets us apart:
- Single ingredient products
- Slow smoked for incredible flavor
- Small batch made
- Locally sourced whenever possible
- Smoked and packaged by the owner
We keep it simple, high quality, and dog-approved.
Are your treats safe for all dogs?
Our treats are intended for dogs and should always be given with supervision. Every dog chews and digests differently, so we recommend choosing treats that are appropriate for your dog’s size, chewing style, and dietary needs.
If your dog has food sensitivities or a medical condition, we recommend checking with your veterinarian before introducing new treats.
Do your treats need to be refrigerated?
For the easiest storage and longest freshness, we recommend keeping our treats frozen.
You can also thaw out what you need as you go. This helps maintain freshness and keeps your pup stocked up on the good stuff.
How long do your treats stay fresh?
For best quality, we recommend storing treats frozen and using them as needed. Proper storage helps preserve freshness, flavor, and texture.
Specific storage or shelf-life details may vary slightly by product.
What are the best treats for training?
Our jerky treats are one of the best options for training.
They’re easy to reward with, high value, and a huge favorite with dogs — to the point they’ve earned the nickname:
“Puppy Crack”
If you need something your dog will stay locked in for, jerky is a great place to start.
Do you offer treats for aggressive or heavy chewers?
Yes — our bones are one of our best options for heavy chewers.
That said, all chews should be given with supervision. We always recommend removing any small or broken pieces that could become a choking hazard.
If you’re not sure what would be the best fit for your dog, feel free to reach out before ordering.
How should I introduce a new treat to my dog?
We always recommend starting with a small amount when introducing any new treat. This gives your dog a chance to adjust and helps you make sure it agrees with their stomach before offering more.
Can puppies have your treats?
Some treats may be suitable for puppies, while others may be better for older dogs or stronger chewers. If you’re unsure which products are the best fit, feel free to contact us before ordering.
For younger dogs, our jerky-style treats are often a great starting point.
Do you ship?
Yes — we offer shipping on eligible products. Shipping rates and delivery times will be shown at checkout.
How long does shipping take?
Processing and shipping times can vary depending on order volume and seasonality. Once your order ships, you’ll receive tracking information if applicable.
Because many of our products are made in small batches, some items may take a little extra time depending on availability.
Do you offer local pickup?
If local pickup is available, it will be listed at checkout or announced through our social media and event updates.
Can I find you in person?
Yes! We regularly attend markets, pop-ups, and local events. Check our Events page or follow us on social media to see where we’ll be next.
Do you offer returns or refunds?
Because our products are food and treat items, we may not be able to accept returns on opened products. However, if there’s an issue with your order, please contact us and we’ll do our best to make it right.
My order arrived damaged or there was a problem — what should I do?
Please reach out to us as soon as possible through our contact page or email with your order details and photos if applicable, and we’ll help resolve the issue.
Do you offer gift cards?
Yes! Gift cards are available and make a great option for dog lovers.
How can I contact you?
You can reach us through our Contact page or by messaging us on social media. We’ll get back to you as soon as we can.
Still have questions?
We’re always happy to help. If you don’t see your question here, feel free to reach out and we’ll point you in the right direction.
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